How do we do it ?
Providing IT support and maintaining IT systems, resolving any issues promptly to ensure smooth operation.
With our IT Support service, we provide a customer-focused team of qualified leading advisers, technical and helpdesk engineers with years of industry experience to ensure that our clients realise a robust and stable operational environment which supports their business.
Using an SLA-based support framework, our proactive network systems monitoring and notification together with a comprehensive helpdesk facility enable PCI Services to provide IT Support and Hardware Maintenance services that ensure our clients have ‘peace of mind’ through effective call logging, response, escalation and resolution times.
IT Support and optional Hardware Maintenance contracts can be tailored to meet the needs of all our clients, ranging from all-inclusive/comprehensive arrangements through to targeted support for business critical components.