Business IT Support

Managed Business IT Support Service, Complementary Support to in-house IT team, Reseller backup and more..

IT failures cost a business time and money.

One of the most important services we provide is Business IT Support.

How do we deliver Business IT Support ?

We support and maintain Business IT systems, resolving any issues promptly to ensure smooth operation.

We provide a customer-focused team of qualified leading advisers, technical and help-desk engineers with years of industry experience to ensure that our clients realise a robust and stable operational environment which supports their business.

Using an SLA-based support framework, our proactive network systems monitoring and notification together with a comprehensive helpdesk facility enable PCI Services to provide Business IT Support (mainly in the North East but throughout the UK and overseas) and Hardware Maintenance services that ensure our clients have ‘peace of mind’ through effective call logging, response, escalation and resolution times.

Business IT Support and optional Hardware Maintenance contracts can be tailored to meet the needs of all our clients, ranging from all-inclusive/comprehensive arrangements through to targeted support for business critical components.

PCI provide a range of IT Services to clients across the UK.

If your Business requires IT Support then please contact us to find out more.

Business IT Support - PCI Services

Get In Touch

We would be delighted to hear from you. Whatever your question, you can call us on 0191 607 0777, connect with us on Linked In, send us a tweet or complete the form…

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Price: POA – Tailored Service



Assess

It all starts with listening. We listen to you to assess your needs. Based on this, we’ll advise what solution is best for you.

Assess

It all starts with listening. We listen to you to assess your needs. Based on this, we’ll advise what solution is best for you.

Apply

Once we’ve agreed the best solution, we then implement this for you – as quickly as we can to minimize disruption.

Apply

Once we’ve agreed the best solution, we then implement this for you – as quickly as we can to minimize disruption.

Assist

After we’ve implemented your solution, we then support and maintain it to ensure that it’s up and running 24-7.

Assist

After we’ve implemented your solution, we then support and maintain it to ensure that it’s up and running 24-7.

Adapt

We’ll work with you to ensure that your IT keeps pace with your business. So you’ll never miss out on anything new!

Adapt

We’ll work with you to ensure that your IT keeps pace with your business. So you’ll never miss out on anything new!

Our Management Team

Meet our management team of innovators, experts and supporters….

Joe Olabode - PCI Services

Joe Olabode

Managing Director
As founder and managing director, Joe leads the implementation of the company’s strategy on a day to day basis to our clients, team and third parties.

As founder and managing director, Joe leads the implementation of the company’s strategy on a day to day basis to our clients, team and third parties.

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Richard Common - PCI Services

Richard Common

Director
Calling upon 23 years of industry experience, Richard ensures that the solutions we devise for clients are the best they can be; both now and in the future.

Calling upon 23 years of industry experience, Richard ensures that the solutions we devise for clients are the best they can be; both now and in the future.

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Terry Campbell - PCI Services

Terry Campbell

Systems Specialist
As our systems specialist, Terry ensures the all of our client’s IT systems keep running 24 hours a day, 7 days a week, 365 days a year.

As our systems specialist, Terry ensures the all of our client’s IT systems keep running 24 hours a day, 7 days a week, 365 days a year.

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Chris Armstrong - PCI Services

Chris Armstrong

UC Manager
Chris heads up our Unified Communications team, meaning his chief responsibility is maintaining and improving our cutting-edge UC platform.

Chris heads up our Unified Communications team, meaning his chief responsibility is maintaining and improving our cutting-edge UC platform.

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What Our Clients Say

PCI have provided us with a range of services over a number of years – always delivered with integrity and in a professional manner.
Reed Solicitors, Northumberland