How do we deliver Business IT Support ?
We support and maintain Business IT systems, resolving any issues promptly to ensure smooth operation.
We provide a customer-focused team of qualified leading advisers, technical and help-desk engineers with years of industry experience to ensure that our clients realise a robust and stable operational environment which supports their business.
Using an SLA-based support framework, our proactive network systems monitoring and notification together with a comprehensive helpdesk facility enable PCI Services to provide Business IT Support (mainly in the North East but throughout the UK and overseas) and Hardware Maintenance services that ensure our clients have ‘peace of mind’ through effective call logging, response, escalation and resolution times.
Business IT Support and optional Hardware Maintenance contracts can be tailored to meet the needs of all our clients, ranging from all-inclusive/comprehensive arrangements through to targeted support for business critical components.
PCI provide a range of IT Services to clients across the UK.
If your Business requires IT Support then please contact us to find out more.